If you own a business that provides consumer products or services, there's a good chance that you have an online presence of some sort. After all, you want to stay abreast of what your customers are saying, as this will provide you with the knowledge that will make your business better. It can be difficult to pivot, though, especially with the potential onset of negative online reviews. Here are a few myths regarding Long Island SEO and the truth that you should know.
"A negative review doesn't reflect my company." No matter how confident you may be in your company, it may not be foolproof. Every business can stand to improve, in some way or another, which is one of the reasons why negative reviews may be surprisingly helpful. They can help you determine weaknesses that you, as well as your employees, can strengthen. Instead of looking at these reviews as personal attacks, use them as feedback to improve.
"A negative review won't impact my website." You may think that a single negative review won't hurt your website, which isn't exactly true. According to companies like fishbat, there is a greater focus on user content than ever before from an SEO standpoint. What this means is that positive content should be prevalent. Furthermore, a single review can spur others from different people, which can have an even more severe Long Island SEO impact.
"Negative reviews stay online forever." While it's been said that nothing on the Internet is truly gone forever, the same logic doesn't always apply to negative reviews. First, read the website's guidelines regarding posting and the content that they allow. Second, contact the poster directly so that you can speak about their grievances one-on-one. This will help your online reputation, depending on how you present yourself. By following these steps, you will stand a better chance of getting a negative review taken down.
"I can't reduce the risk of negative online reviews." If you think that you're without help, in this sense, you'd be wrong. In fact, reducing this level of risk can be as simple as providing satisfactory customer service. If a customer contacts your company about a product that came to them defective, issue a replacement. By providing this level of customer service, you can easily earn a positive user review instead of a negative one.
"A negative review doesn't reflect my company." No matter how confident you may be in your company, it may not be foolproof. Every business can stand to improve, in some way or another, which is one of the reasons why negative reviews may be surprisingly helpful. They can help you determine weaknesses that you, as well as your employees, can strengthen. Instead of looking at these reviews as personal attacks, use them as feedback to improve.
"A negative review won't impact my website." You may think that a single negative review won't hurt your website, which isn't exactly true. According to companies like fishbat, there is a greater focus on user content than ever before from an SEO standpoint. What this means is that positive content should be prevalent. Furthermore, a single review can spur others from different people, which can have an even more severe Long Island SEO impact.
"Negative reviews stay online forever." While it's been said that nothing on the Internet is truly gone forever, the same logic doesn't always apply to negative reviews. First, read the website's guidelines regarding posting and the content that they allow. Second, contact the poster directly so that you can speak about their grievances one-on-one. This will help your online reputation, depending on how you present yourself. By following these steps, you will stand a better chance of getting a negative review taken down.
"I can't reduce the risk of negative online reviews." If you think that you're without help, in this sense, you'd be wrong. In fact, reducing this level of risk can be as simple as providing satisfactory customer service. If a customer contacts your company about a product that came to them defective, issue a replacement. By providing this level of customer service, you can easily earn a positive user review instead of a negative one.
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